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PRODUCT INFO
The Leading Hand is a complete workshop management system. It is developed by AMPL Software, with the continuing input of the Institute of Automotive Mechanical Engineers - and workshop owners just like you.
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- Details: Store vehicle and plant details including rego, make, VIN, colour, engine no/model. Maintenance items (eg, timing belts) can be stored along with service intervals. A warning will appear during invoicing when the service on the item is due. After invoicing, the next service point can be recorded.
- History: Quick to find and easy to see. Listed in date order (most recent first) in short form with the click of a button for long form. Or, select a period when you think the job may have been done. Easy!
- Change owners or plates: Simple to change without confusing your accounts or service history.
- Reports: Get lists of vehicles and owners, or send letters and emails by vehicle make, model, etc. Service history reports, service and rego due with in the next fourteen days.
- Vehicle Specs: Interface to the Autodata service
data, specs, diagrams etc for thousands of vehicles. (sold separately).
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- Types: Individual and corporate with appropriate contact details. Active and inactive customers are also supported.
- Contact details: Information on-screen includes contact details and money owing to you, with vehicles and histories just a click away.
- Levels: Up to 5 customer pricing levels supported. You can automatically have different price structures for different customers.
- Letters: Send reminder and thank you letters. Send a letter to a single customer or a group of customers. These can also be emailed.
- Phone and SMS: The Leading Hand enables you to directly phone or SMS a customer from within the program.
- Selection: A sorting field enables you to select customers based on a particular property. You can also select Active and Inactive customers.
- Reports: See who owes what and for how long, what vehicles a customer has and who your customers are.
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- Keep in touch with your customers: Make up standard letters with different fonts, bold, italics, underlining and colour for maximum effect. A spelling checker is also included.
- Print with customer details automatically in the right place.
- Send a letter to one customer, a selection of customers (eg, service due in the next month) or all customers.
- Plain Stationery: Save on printing costs. Your workshop details will appear in the top centre. Or, you can use pre-printed stationery.
- Emails: Send individualised emails to your customers. You can send notices such as reminders for service due, or rego check.
- Mail Merge: Full purchase users can create mail merge files for MS-Word. A great tool for power users.
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- Create quotes for customers or prospects VERY quickly. Print, email or both. Keep track of quotes and convert them into invoices with a few mouse clicks!
- Book Vehicles or Plant for service at any time. Automatically show total labour hours for the day. A booking report and booking job card can be produced. Show the day's or week's bookings at the touch of a button. Produce an invoice at the click of a button.
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- Keep Frequently Used Parts: Avoid re-typing - drop parts into invoice with current price, automatically marked up for profit margin.
- Maintain Margins: Let the Leading Hand use the 5 standard markups automatically, or you can change for any item.
- Optional Stock Control Module (purchased separately): Keep track of stock, re-ordering lists, stock-take lists, turnover by supplier, where used. Monitor location, default account and whether an item has GST or not. Powerful stock valuation reports.
- Database of Suppliers: Phone or email suppliers, or visit their web site at the click of a button.
- Barcode Support: Use a barcode reader to read product barcodes. Print barcode labels on standard label stationery.
- Invoice, Receipt and Credit: Easy to do on the spot. Get your money when the customer collects the vehicle. Print and reprint receipts.
- Fantastic Productivity Features: make invoicing fast and accurate.
- Invoices Automated for Speed: Select from drop-down lists of jobs and parts to speed up data entry. Automatic rounding of invoices.
- Allows progressive entering of details on long jobs.
- Quick Invoices: Store an invoice as a template for future invoices. Create a new invoice with just a few mouse clicks. Use an old invoice to create a new invoice. Great for correcting mistakes on that long invoice that just got printed!
- Purchased Items: Keep extra information such as serial number, supplier, purchase price etc. on purchased (non stock) items used in invoices. Useful for tracing manufacturer's warranty on high value one-off items.
- Labour: Keep track of time billed for each mechanic in the workshop.
- Chase Debtors: See the list of who owes what, with names and phone number.
- Full GST Support: A comprehensive set of reports allows you to calculate your BAS statement with a minimum of fuss.
- Reports: Full overview of money billed and receipted. Extract details electronically (in text format) for your accountant. Also Ageing, bank deposit reports and Statements are available.
- MYOB / QuickBooks Cashbook Interface (purchased separately): This option allows you to harness the full power of MYOB or QuickBooks with the Leading Hand. The interface will allow you to set-up for BAS by cash or accruals. Get the best of both worlds! (Please note: this option does not include MYOB, QuickBooks or Quicken Cashbook. Nor does it include support for these programs.)
- A multi-user version of The Leading Hand is available. This is based on a powerful client/server SQL database engine. To cut a long story short, this means that you will have a totally reliable, fast and state of the art system. Yes, it does cost more, but you can expect far less downtime with your multi-user Leading Hand than you would with other multi-user workshop management systems. And as you know, time is money!
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