What type of support do I get with The Leading Hand?
Know all about cars, but not so much about computer programs? We can get you going.
Want to know the best way to do a particular task? We can show you.
Got some questions? We'll give you the answers.
The Leading Hand is designed to be easy to use and bring great benefits to your business, but there may be times when you need some assistance. Not a problem - The Leading Hand Team is here to help.
And our monthly Tips & Tricks gives users extra ideas on how to get the best out of their investment.
Rental customers
If you rent The Leading Hand, support is covered for the life of the Rental. Just give us a call or send an email. Upgrades are sent automatically as they become available.
Purchase customers
When you purchase The Leading Hand you receive six months free technical support and upgrades. After this you go onto our Yearly Support Service. This services ensures you receive full support and upgrades for your Leading Hand program. For a low annual fee you get support by telephone, email, remote access and fax, plus all major and minor updates.
See what our customers say about our support
"The Leading Hand Program is so great and easy to use. You can locate past vehicle history with ease. Invoicing is very straight forward. The program is continually getting updated and the technical support if needed is only a phone call away."
B & L Mechanical Service, Kalgoorlie WA
"Over the months that I have worked with The Leading Hand, I have learned a great deal about the program and getting the best out of the system. The support staff have done a terrific job answering my queries and logged any comments and feedback I may have had."
Action Auto Care, Cannington WA
"The support is very good. They always know what to do and always ring back if required."
Scherer Motor Repairs, Camden NSW
"The support is really great. I have got myself in a mess a few times and Tim and his staff were right there."
David Glock Automotive, Armidale NSW